Privacy Policy & Data Protection

1. Information We Collect

When you use our website, we may collect:

• Full name
• Phone number
• Address
• Preferred appointment date and time
• Selected salon service
• Messages or other information voluntarily provided through our contact or appointment forms

Please provide only information that is necessary and relevant to your appointment or inquiry.

2. How We Collect Information

We collect personal information when you:

• Submit an online appointment request
• Submit a contact or inquiry form
• Communicate with us regarding services or appointments

We may also receive limited technical and usage information automatically when you visit our website, such as information used for website analytics and performance measurement.

3. Why We Collect Your Information

We use the personal information you provide for purposes such as:

• Processing and managing appointment requests
• Contacting you regarding your appointment
• Confirming, rescheduling, or cancelling appointments
• Responding to questions, messages, or inquiries
• Providing and improving our salon services
• Managing salon operations and records
• Maintaining website security and functionality
• Understanding general website usage and visitor activity

4. Lawful Processing

Personal information may be processed when necessary to respond to your request, arrange or provide requested salon services, comply with applicable legal obligations, pursue legitimate business purposes, or where consent is required and has been obtained.

Timeless Beauty Lounge follows the principles of transparency, legitimate purpose, and proportionality in processing personal information.

5. Who May Access Your Information

Personal information submitted through the website may be accessed by authorized personnel of Timeless Beauty Lounge who need the information to manage appointments, respond to inquiries, and provide salon services.

The website may use technology and service providers necessary to operate the website and its supporting infrastructure. These providers may process information on behalf of Timeless Beauty Lounge subject to applicable privacy and security requirements.

The website is hosted using third-party technology services, including Vercel and database/cloud infrastructure used to operate the website.

Vercel Web Analytics may also process limited, aggregated, or anonymized website usage information for analytics purposes.

6. Facebook

The website may provide a link to the official Timeless Beauty Lounge Facebook page.

Following that link takes visitors to Facebook, which operates independently from Timeless Beauty Lounge.

Information provided directly to Facebook is governed by Facebook's own privacy policies and terms.

Timeless Beauty Lounge does not control Facebook's processing of information.

7. Data Retention

Personal information will be retained only for as long as reasonably necessary to fulfill the purposes for which it was collected, including appointment management, customer service, business recordkeeping, and compliance with applicable legal obligations.

When personal information is no longer necessary for these purposes, it will be securely deleted, anonymized, or otherwise disposed of when reasonably practicable.

Specific retention periods may vary depending on the type of information and the purpose for which it was collected.

8. Data Security

Timeless Beauty Lounge takes reasonable organizational, physical, and technical measures to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

However, no electronic system or method of transmission over the Internet can be guaranteed to be completely secure.

9. Your Rights as a Data Subject

Subject to applicable laws and regulations, you may have rights concerning your personal information, including the right to:

• Be informed about how your personal information is processed
• Request access to personal information concerning you
• Request correction of inaccurate or incomplete information
• Object to certain processing activities where applicable
• Request erasure or blocking of personal information where legally warranted
• Request data portability where applicable
• Withdraw consent where processing is based on consent
• Lodge a complaint concerning the processing of your personal information

Requests may be subject to reasonable verification to protect against unauthorized disclosure of personal information.

10. How to Exercise Your Rights

For privacy-related questions, requests, or concerns:

Please provide enough information for us to understand and respond to your request.

11. Complaints

If you believe your personal information has been improperly processed or your privacy rights have been violated, you may first contact Timeless Beauty Lounge so we can investigate and address your concern.

You may also contact the National Privacy Commission regarding concerns involving your data privacy rights.

12. Children's Privacy

Our website is not specifically designed to collect personal information from children.

Parents or legal guardians should supervise the use of the website by minors and should contact Timeless Beauty Lounge if they believe personal information has been submitted without appropriate authorization.

13. Changes to This Privacy Policy

Timeless Beauty Lounge may update this Privacy Policy when our website, services, data-processing practices, or applicable legal requirements change.

When significant changes are made, the updated Privacy Policy will be posted on the website with a revised "Last Updated" date.

14. Contact Us

For any questions or concerns regarding this policy, please reach out to us: